Microsoft Customer Insights – Journey

Your CI forms.
Every language.
Fully compliant.

Translate, style and manage your Customer Insights forms across markets — without CI access, without developers, without compliance headaches.

✓ No credit card✓ 14 days free✓ GDPR compliant
app.ci-addon.com · Newsletter Sign-up · Translations
🇬🇧 EN
🇩🇰 DA
🇩🇪 DE
🇸🇪 SV
First Namefirstname
First Name
Emailemailaddress1
Email address

I accept receiving commercial communications. I can withdraw my consent at any time.

Submit
✅ Live on Cloudflare CDN · EN · DA · DE · SV · <15ms globally

Trusted by Microsoft Customer Insights users across Europe

The problem

CI forms were built for one market.
Not for enterprise with multiple languages.

🌍

One language. Multiple markets.

Your form is in English. Your German visitors see English. Your GDPR consent is wrong. Your marketing is failing.

⚠️

DACH double opt-in is a legal requirement.

German, Austrian and Swiss law requires confirmed opt-in via email. CI's double opt-in is a global switch — not a per-market setting. Turn it on and you've broken your flow. Leave it off and you're non-compliant in Germany etc.

🔒

No CI access. No control.

Add a field? CI admin. Change the consent logic? CI admin. Update which segment it feeds? CI admin. Every change. Every time. Your form is a bottleneck — not a marketing asset.

Modules

One form.
Multiple languages. DOI compliant.

Modular tools built for Microsoft Customer Insights. Buy what you need — skip what you don't.

📋

Form Translation

Translate every field, label, consent text and submit button automatically. Deploy to 15+ languages with a single click.

  • ✓ Auto-detection of all form fields
  • ✓ Smart Embed with GeoIP routing
  • ✓ Health monitoring & email alerts
Learn more →
🎨

Form Styling

Style your CI forms visually — modify colours, typography and layout without CI access or a single line of HTML.

  • ✓ Live visual preview
  • ✓ Brand colour extraction
  • ✓ CSS injection on your website
Learn more →
Coming soon🗓

Events

Branded event portals for your CIJ events. Sessions, speakers, sponsors and registration — all in one place.

  • ✓ Event portal with your brand
  • ✓ Session & speaker management
  • ✓ Integrated registration forms
Details coming soon
GDPR & Compliance

Double opt-in.
Done right.

German law (BGH) requires double opt-in for marketing consent. So does Austria, Switzerland, Greece, Luxembourg and Norway. CI-Addon detects the visitor's country and serves the correct form — automatically.

Our principle:We inform and guide. We never force a compliance setting that isn't a legal requirement in your specific market. Your organisation remains responsible for compliance — we give you the tools to get it right.
🇩🇪
Germany
BGH court ruling
DOI required
🇦🇹
Austria
Follows German practice
DOI required
🇨🇭
Switzerland
Unfair competition law
DOI required
🇬🇷
Greece
Authority requirement
DOI required
🇩🇰
Denmark
Active opt-in
Standard
🇬🇧
United Kingdom
PECR consent
Standard
Pricing

Pay for what you need.

Two plans, three sizes. Pick the features you need and the size that fits your forms.

Public PreviewCI-Addon is currently free to use.Subscription pricing will be announced at General Availability. Features and terms may change.
Standard

Everything you need to run your Customer Insights forms in more than one language.

  • ✓ Translate your Customer Insights forms into several languages
  • ✓ Form Styling with live preview
  • ✓ Preference Centers
  • ✓ Health monitoring of your forms
  • ✓ Use your own form: submissions go to Customer Insights (form capture)
  • ✓ Unlimited users
For multi-market teams
Advanced

For teams that must show the right form in the right country and document consent.

  • ✓ Everything in Standard
  • ✓ Smart Embed: automatic double opt-in or standard form by country
  • ✓ Consent versions: a dated archive of the consent wording, for audits

Choose a size

Both plans come in three sizes. The size sets how many forms you can have and how many languages each form can have.

S

Up to 5 forms

3 languages per form

M

Up to 9 forms

9 languages per form

Enterprise

More forms, by agreement

More languages, by agreement

Preference Centers, event forms and double opt-in twin forms do not count towards your form limit. Prices are announced at General Availability. Until then CI-Addon is free to use in Public Preview.

All plans include a 14-day free trial at General Availability. No credit card required during Public Preview.

Your CI forms deserve better.

Start translating in minutes. No CI access needed. No developers required.

✓ No credit card✓ GDPR compliant✓ EU data storage✓ Microsoft login